Freelancers in particular might opt for a more user-friendly tool that’s less overwhelming to learn to use.Ĭustomers we interviewed emphasized that they appreciate the power of QuickBooks Online, but had a hard time with usability. While this may not be a problem for your company, as your accountant will likely be doing most of the work within the software, it’s still something to keep in mind. The most notable shortcoming is that users widely report that QuickBooks Online is not user-friendly. With all features a small business could need for accounting, as well as live bookkeeping services, the tool is a one-stop shop and is the most established accounting platform. QuickBooks Online is an excellent choice for most small businesses, given that it’s the best accounting software on the market.
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